Store - All Products

This course provides effective tools that employees can use to become valued and high-performing contributors in a team working environment. First, you'll discover the different stages and roles within a team, and gain tips on how to define your own role to gain clarity on your tasks and mission. Learn effective communication and conflict resolution techniques that will help your team work cohesively, and discover how to show your commitment to the group. Since communication is key, you will be asked to complete a self-assessment to determine your main communication style and set goals for improvement. This course includes illuminating case studies, links to additional information, bookmarking and printable worksheets.
Run Time: 48 minutes

This course is designed to help your organization better respond in violent situations involving an armed threat. The goals and objectives of this course provide employees with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace. Here’s something important to remember. The concepts and models presented in this course can be used in any situation – regardless of location – businesses, factories, hospitals, schools, government buildings, places of worship, universities and public spaces.
Run Time: 60 minutes

Back injuries are one of the leading causes of workplace disability. Learn how to protect your back with this OSHA training course covering effective back safety and injury prevention. In the course, we’ll provide detailed guidelines for correct sitting and standing postures that will minimize back stresses. We will also offer lifestyle and exercise tips for maintaining a healthy, strong back. Finally, you will learn simple solutions for lifting and carrying that will help keep your back safe, including assessing the load, reducing the manual effort required, and proper body mechanics. After completing this instructive course, you will be proficient in the principles and practices of back safety. Run Time: 20 minutes
 

Are you going to perform an audit on accounts receivable and revenue? Whether you are a new auditor or just need a refresher on this topic, this course is for you. We will review the auditing standards and look at best practices for auditing accounts receivable and revenue. This course will prepare help the staff auditor know what to do and why. In addition, it will also help the senior accountant be better prepared to know how to plan the audit procedures as well as review the work of the staff in this important audit area. Many auditors are so busy they don’t have the time to understand the concepts behind the audit procedures being performed in a given audit area. This course is the fourth in an audit concepts series that takes the participants on a journey that links the audit procedures to the audit standards. The course will also offer practical ideas on how to make the audit area procedures more efficient while maintaining the audit quality. Run Time: 1 hour 40 minutes

Most people have a pretty clear idea of what’s good for them and what’s not. We all want to eat healthily, get plenty of exercise, and not give into bad habits. But it’s not always that easy, especially when at work. When we’re busy at work, it can be easy to prioritize workload over wellbeing and you might feel like it’s difficult to maintain a healthy lifestyle when on the job. This course is here to help. We’ll focus on some of the daily choices you can make that will help your work life be happier, healthier, and more productive. Run Time: 5 minutes

This course shows you how to take proper precautions to prevent contact with and infection from bloodborne pathogens (BBP), and the steps to take after potential exposure to BBP. Bloodborne pathogens such as HIV, HBV and others can pose a serious health threat to employees in a wide range of occupations. This course includes important information from OSHA's Bloodborne Pathogen standard to equip workers with general prevention practices to prevent exposure and transmission of BBP. You will learn the requirements of an exposure control plan and your responsibilities as an employee when you encounter a blood spill. This OSHA-compliant course provides essential safety training for employees to prevent and reduce exposure to BBP.
Run Time: 20 minutes

Build a more compelling business case for potential investors and supporters using the basic financial metrics outlined in this course. Learn how to calculate Return on Investment (ROI) and discover the ways it can help decision makers assess the value of a business idea. Other factors you may need to consider when evaluating financials are also covered, including inflation, lost returns on investment, and allowable payback period. The 5-minute video uses graphics and examples to demonstrate how to calculate and apply ROI and other financial metrics. The accompanying downloadable course document and online quiz provide a thorough summary of the material. This course can be watched as a stand-alone overview of financial metrics or as part of the Gathering Data series. Run time: 5 minutes

Discover a number of ways to build solid relationships, respect and trust with your customers that will help you develop long-term success in this course. We provide useful insights about how relationships affect sales and how to cultivate good bonds by developing personal ties along with the business ties. Accompanying this short video presentation is a short quiz so you can see what you absorbed from the lesson. There's also a downloadable reference document with a recap of some key points in the video. Run time: 7 minutes

These 20 business skill courses will give you the fundamentals needed for any business job. These vital skills will help you improve your career and help you stand out among your colleagues. You will learn important organization, time management, goal setting, and relationship building skills. Run time: 8.75 hours

Cardiopulmonary resuscitation, more commonly known as CPR, saves many lives each year. In this course, you'll learn how to perform CPR properly. We'll discuss each step in order, explaining how to perform chest compressions and how to check the victim’s airway and breathing. We'll go into detail about proper positioning for each step, clearly explaining why having the victim’s body angled correctly can be crucial to the success of your technique. In addition, we'll provide helpful scenarios to test your knowledge of how the technique is applied in the real world. We'll also teach you when and how to use an Automated External Defibrillator (AED) to reestablish a regular heartbeat. Upon successful completion of this course, you'll know how to administer potentially life-saving CPR in a cardiac or respiratory emergency situation. Run time:15 minutes