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Learn how you can cultivate a beneficial culture of teamwork at your organization. This leadership training course offers practical steps for strengthening teamwork and collaboration. In the course, we will outline how to prioritize teamwork for your employees by introducing a Teamwork Agenda Item into your regular meetings. You will learn how to facilitate the resulting discussion using an easy 3-step process that encourages information sharing, meaningful dialogue, and vital innovation. By the end of this course, you will have developed a simple and effective plan for reinforcing teamwork and boosting your team’s performance. Run time: 10 minutes

This course is designed to help you become a better and safer forklift operator. If you’re an experienced operator, this course may remind you of safe habits and work practices that you might have forgotten. If you’re a new operator, this course will describe the operating practices you need to follow to be a safe operator. Run time: 25 minutes

For a negotiation to be successful, there are 5 stages you need to consider. The Skillshub "The 5 Stages Of A Successful Negotiation" course will give you an overview of what 5 stages you will go through when carrying out a negotiation. Once the course is completed, you will be able to identify what stage you're at and how you can help your prospect to get to the final fifth stage. Run time: 15 minutes

In this course, you’ll discover some of the most effective approaches for finding qualified leads you can turn into real sales. We’ll discuss customer attrition and how you can minimize the effects of lost business by always being on the lookout for new prospects. Learn why referrals, the internet, and networking provide valuable prospecting opportunities and what questions to consider when qualifying potential new business. The 9-minute video comes with downloadable student materials, which you can use as a reference tool when sourcing prospects. An online quiz completes the learning package. Consider pairing this course with other lessons in the Selling at a Distance series for the full scope of long-distance sales strategies. Run time: 9 minutes

This course equips workers with best practices when using common types of scaffolding. Learning the potential dangers inherent in working on a scaffold helps to ensure your safety. You will learn about both supported and suspended scaffolds and who is qualified to design and install them. We'll cover design requirements and load capacity which must meet scaffolding regulations for the maximum intended load. You'll discover how different applications require different types of scaffold design. We'll also cover regulations covering scaffold access and forklift use in scaffolding support. This course helps you understand all the safety issues related to scaffold type, intended use and design and load capacity. Run time: 25 minutes

Winner of Horizon Interactive Awards Best Instructional Program of the Year as well as the Ava Awards Best E-Learning Program of the Year, Common Ground is not your typical check-the-box solution for harassment, sexual harassment and abusive conduct prevention training. Introducing the most watchable, entertaining, and effective online training program available in the market today. A welcome change of pace for trainers, HR professionals, supervisors, and employees, Common Ground is memorable, engaging, and backed up by WILL’s patented, proven-effective learning methodology. Users play as a lead characters in a sitcom quality interactive movie, make decisions regarding harassment prevention and response, and see how those decisions play out. The program contains onscreen hosts who guide users through the experience. Scenario-based quiz questions ask users to apply core concepts to real-world problems. This 2-HOUR VERSION is fully compliant to train SUPERVISORS IN 49 OF 50 STATES (all states except California) and EMPLOYEES AND SUPERVISORS IN THE STATE OF CONNECTICUT on the basics and advanced aspects of harassment, sexual harassment and abusive conduct prevention. Topics covered include recognition, positive action, individual rights and responsibilities, prevention, response, reporting, investigation and resolution. The instructional content within this course was reviewed by the legal team at Squire Patton Boggs, one of the largest and most influential employment law firms in the United States, and approved for legal compliance in the localities noted above. Completion Requirements: There is no score required for this course, learners must fulfill the 2-hour requirement and complete the course in its entirety to register completion. This course is multi-lingual, with both English and Spanish options. Users simply select which language is appropriate for them and the course automatically changes to their preference. Run time: 180 minutes

Winner of Horizon Interactive Awards Best Instructional Program of the Year as well as the Ava Awards Best E-Learning Program of the Year, Common Ground is not your typical check-the-box solution for harassment, sexual harassment and abusive conduct prevention training. Introducing the most watchable, entertaining, and effective online training program available in the market today. A welcome change of pace for trainers, HR professionals, supervisors, and employees, Common Ground is memorable, engaging, and backed up by WILL’s patented, proven-effective learning methodology. Offered in collaboration with the Squire Patton Boggs legal team, Common Ground is everything you need to effectively train your people and achieve compliance with California state requirements. Users play as a lead characters in a sitcom quality interactive movie, make decisions regarding harassment prevention and response, and see how those decisions play out. The E-Learning version contains onscreen hosts who guide users through the experience. Scenario-based quiz questions ask users to apply core concepts to real-world problems. This AB1825/AB2053 GATED 2-HOUR VERSION is designed to train SUPERVISORS in CALIFORNIA on the basics and more advanced aspects of harassment, sexual harassment and abusive conduct prevention; including recognition, positive action and individual rights and responsibilities. It allows supervisors to complete everything required to be in compliance with the state regulations in all 50 states, including the mandatory 2-hour seat time requirement in California. Upon completion, users fulfill the training requirements for receiving AB-1825 certification. Please Note: This version has been updated to conform with California's AB-2053 requirements on abusive conduct (April 2016), the state's amended FEHA regulations regarding protected classes, and all SB 396 and SB 1343 requirements. Run time: 180 minutes

This course is one of the most popular on the market today and there is a reason...it's simple. By covering federal sexual harassment law with a simple, no-nonsense style, the program leaves no doubt about what sexual harassment is, the behaviors that are unacceptable and the consequences of engaging in those behaviors. The course covers: • Hostile environment harassment • Quid Pro Quo Harassment • The Reasonable Person standard • Gender harassment • Same-sex harassment • Social networking • Sexting and harassment via email • Prevention techniques • The effect of sexual harassment on victims • Sexual harassment by non-employees • Sexual harassment outside of the workplace • Sexual orientation harassment • Retaliation • The consequences of engaging in harassment • And much more The course covers the following behaviors: • Making jokes or comments about a person's physical attributes • Gossiping or spreading rumors about sexual topics • Engaging in sexual conversations that are overheard by others • The use of demeaning or offensive names such as honey, sweetie, hottie, baby, girl, boy or hunk • Viewing or posting of sexual pictures, magazines, posters, videos or images • Viewing pornographic websites or viewing pornographic material • Inappropriate remarks or jokes about a woman's pregnancy • Unwanted flirting or repeated requests for dates • Suggestive whistling, leering, catcalls • Long stares and sexually suggestive looks • Using crude or offensive language This course features a full HD video and an employee quiz. Run time: 15 minutes

Slips, trips, and falls are a leading cause of workplace fatalities. Designed in accordance with OSHA safety requirements, this course helps employees identify hazards and stay safe in the workplace. You'll learn about the common causes of slips, trips, and falls, and how to identify hazards that may be present where you work. We'll review the different types of fall protection available, as well as the safety requirements for stairs and open elevations. Lastly, we'll discuss your impact on workplace safety, stressing awareness and proactive action. Upon successful completion of this course, employees will know how to prevent accidents and injuries caused by slips, trips, and falls. Run time: 23 minutes

This interactive online course is designed to help you understand why customers may complain, uncovers the special skills needed for handling customer complaints, and teaches an easy to learn step-by-step method for handling these types of customer contacts. At the end of this course you will apply the skills to your work environment to successfully handle any customer in any situation. To see accrediting information please go here: https://aicc.redvector.com/CourseApprovals?cid=F456CCC1-24EE-4A98-9697-42F52181FC3D. Run time: 60 minutes