Essentials of Profitable Inside Sales in Distribution (Book Version)
Essentials of Profitable Inside Sales in Distribution provides critical knowledge and skills training for inside sales professionals who want to improve their performance and profitability. It provides a real-world, in-depth, but highly understandable explanation of the expanded role of inside sales. In this expanded role, the inside sales professional takes more responsibility for generating sales and making sure that sales are profitable. The course provides a solid grounding in the basics of profitable sales, exceptional customer service, effective communication, and key business values and skills.