Professional Development

This course provides an overview on identifying your key clients, focusing on their changing needs and maintaining sales growth to ensure that key accounts remain key accounts. We'll discuss how retaining key clients depends on your learnings and your adaptability to the rapidly changing factors that define both your organization and theirs, as well as those of the marketplace at large.
Run time: 20 minutes

This course provides an overview on identifying your key clients, focusing on their changing needs and maintaining sales growth to ensure that key accounts remain key accounts. We'll discuss how retaining key clients depends on your learnings and your adaptability to the rapidly changing factors that define both your organization and theirs, as well as those of the marketplace at large.
Run time: 20 minutes

This course provides an overview on identifying your key clients, focusing on their changing needs and maintaining sales growth to ensure that key accounts remain key accounts. We'll discuss how retaining key clients depends on your learnings and your adaptability to the rapidly changing factors that define both your organization and theirs, as well as those of the marketplace at large.
Run time: 20 minutes

This course provides an overview on identifying your key clients, focusing on their changing needs and maintaining sales growth to ensure that key accounts remain key accounts. We'll discuss how retaining key clients depends on your learnings and your adaptability to the rapidly changing factors that define both your organization and theirs, as well as those of the marketplace at large.
Run time: 20 minutes

A common way that people deal with conflict is through negotiation. Negotiation is a process where two or more parties work toward an agreement. Negotiation is prevalent across almost every line of work and industry. While some people may feel confident in their negotiating skills, many people don’t know how to properly plan for a negotiation and may even feel anxious about it. In this course, we will learn the five phases of negotiation. You will also learn about different methods of negotiation like mediation and arbitration. Run time: 20 minutes

Giving and receiving feedback can be on face value quite easy, particularly when saying ‘Thank you’ and ‘Well done’, but it can be much harder to deal with negative feedback. The Skillshub "Giving & Receiving Feedback" course looks at how feedback falls into four categories, general or specific and either positive or developmental. Once the course is complete you will be able to apply the structures presented in the session to plan effective feedback communication with your team.

•  Develop your management skills by delivering feedback in the appropriate manner
•  Identify what type of feedback you need to deliver, general or specific, positive or developmental
•  Apply structure to delivering feedback