Professional Development

Some personality types are harder to sell to than others. This course provides an effective strategy for High D and High C personalities. In this course, you'll learn how to identify the unmet needs of both personality types so you can adapt your approach accordingly. You'll also gain practical tips on how to communicate effectively with either personality, including advice on which tone of voice to use, what content should be in your pitch, when it is okay to argue, and much more. The course consists of an engaging 6-minute video, a short online quiz to test your knowledge of the material, and a downloadable course summary for easy review anytime. Run time: 6 minutes

Recognize your employer’s recording and reporting responsibilities for work-related injuries and illnesses. This OSHA training course covers key recordkeeping standards, processes, and documents. To begin the course, we’ll outline basic recordkeeping requirements under OSHA Part 1904, including criteria for partial exemptions. We will also cover categories of injuries and illnesses which employers must keep records of, along with common non-recordable events. Next, you’ll learn about important recordkeeping forms and guidelines for their use. Finally, we’ll discuss storing and saving records, submitting forms electronically, safeguarding employee privacy, OSHA inspections and investigations, and your rights and involvement in the recordkeeping process. This engaging course is presented with clear instruction and interactive exercises. By the end of the course, you’ll be proficient in the fundamentals of OSHA recordkeeping requirements. Run time: 20 minutes

Before you raise that sceptic eyebrow of yours, we’re not talking about a celebrity endorsed self-help trend, nor are we asking you to give up all your worldly possessions in order to become a Buddhist monk. We’re talking about a scientifically-backed method that makes dealing with work issues much easier. In fact, it’s a skill already practised in some of the most successful companies. This course will teach you all about the benefits of mindfulness and how it works. Run time: 5 minutes

Discover the importance of taking ownership and accountability and learn how it can have a positive impact at work and at home. A lack of accountability can lead to lost profits, re-work, dishonesty, workplace conflicts, and quality control issues. In this course, you'll learn what accountability really means, what its benefits are, and how you can use your own drive and capabilities to get the results you want. Run time: 30 minutes

When imagining telecommuting, many people envision a relaxed day of working at home in their pajamas. However, this probably isn’t the best approach. Telecommuting definitely offers a lot of freedom, but that doesn’t mean you can ignore your work responsibilities. This course will help you decide if telecommuting is a good fit for you and then provide some strategies for being effective as a remote employee. Run time: 30 minutes

In this course, you'll learn about negative attitudes and their impact in the workplace. Learn how to evaluate and adjust your own attitude to facilitate a positive work environment. You'll explore how handle negative situations and how to deal with various types of negative people in the workplace. Explore how optimism and pessimism figure into our day-to-day lives and decision-making processes. Finally, a discussion on challenging negative organizational norms is presented. Run time: 60 minutes

Generally, coaching is defined as “a method and technique that can be used to guide an individual to new learning within defined time frames”. It also serves to hold individuals accountable for their commitments and produce results. This course reviews some of those basic situations and then expands upon them to give you a chance to practice applying the skills in different situations. Run time: 45 minutes

This course provides an in-depth review of coaching methodologies specifically used to coach employees for career development. The ability to coach helps you increase your employees’ commitment and level of engagement, and helps you avoid and handle problems that interfere with working relationships and productivity. Coaching others can also make it easier for you to achieve your own goals and make you more valuable to your organization! Run time: 45 minutes

Business etiquette is defined as the conduct or procedures that are generally acceptable and polite in the workplace. It is typically a set of unspoken expectations that most people either meet—or find out about when they do not meet them. This course provides guidelines for common business etiquette, how to show respect for yourself and others, how to create the standards and policies that support them, how to follow and support ethical standards, and how to deal with problems where ethics are concerned. Run time: 90 minutes

Does it feel like you’re always wasting time? This course offers valuable tips and tools to help you manage your days more effectively. The course starts with a self-evaluation that will give you a clear idea of where you need to improve. Then, you'll learn about the importance of managing your energy, and gain useful tips for effectively balancing activities that drain and renew your supply of energy. Lastly, you will discover how to analyze your days in order to create an action plan to improve your productivity in both your personal and professional life. The course includes engaging videos, quizzes and activities for a complete learning experience. Worksheets for the exercises come in PDF format for easy downloading and printing. Run time: 100 minutes