Essentials

Overview of Wholesale Distribution provides distribution team members with an overview of how the industry provides value, makes its money, serves its customers, and improves its operations. Run Time: 30 minutes

Introduction to PHCP/Industrial PVF Industry provides team members with a concise overview of the PHCP/HVAC and Industrial PVF Industries and their contributions to the health and economic well-being of the U.S. This interactive online program is ideal for employees new to the PHCP/HVAC and Industrial PVF wholesale distribution. Run Time: 30 minutes

Essentials of Superb Service in Distribution provides team members with a concise explanation of the most important keys to providing superb service from a distribution perspective. This interactive course addresses the critical operational, economic, and interpersonal aspects of superb service from a wholesale distribution perspective. Run Time: 30 minutes

Essentials of Profitable Wholesale Distribution provides a straightforward and clear understanding of how wholesaler-distributors make and spend money, why understanding margin and mark-up is important, how pricing decisions impact the bottom line, and why you need to know what your customers really want. The course provides the basics of distribution economics, customer service, sales, and marketing. Real-world statistics and ratios from ASA’s Operating Performance Report (OPR) are incorporated throughout the training.

Essentials of Profitable Wholesale Distribution provides a straightforward and clear understanding of how wholesaler-distributors make and spend money, why understanding margin and mark-up is important, how pricing decisions impact the bottom line, and why you need to know what your customers really want. The course provides the basics of distribution economics, customer service, sales, and marketing. Real-world statistics and ratios from ASA’s Operating Performance Report (OPR) are incorporated throughout the training. Run time: 240 minutes

Essentials of Profitable Warehouse Operations helps all employees learn about warehouse functions, safety, and issues that impact profitability in a modern wholesale distribution warehouse. Beginning with an explanation of how the wholesale-distribution business works, the course introduces key members of the warehouse team and explains how they contribute to the operation. An in-depth treatment of the orderly and safe flow of materials from receiving through stocking, picking, packaging, and delivery follows. The course wraps up with examples of how the warehouse employee can grow as a professional. Run time: 180 minutes

Essentials of Profitable Showroom Sales covers the critical concepts of consultative selling, showroom marketing, and customer service. Designed to help new employees sharpen their selling skills and seasoned salespeople to refresh theirs, the course describes the important role that showrooms play in the overall operation of the wholesale distribution business.

Essentials of Profitable Showroom Sales covers the critical concepts of consultative selling, showroom marketing, and customer service. Designed to help new employees sharpen their selling skills and seasoned salespeople to refresh theirs, the course describes the important role that showrooms play in the overall operation of the wholesale distribution business. Run time: 180 minutes

Essentials of Profitable Purchasing and Inventory Management explains the role of purchasing and inventory management in wholesale distribution. The course covers why some companies blend purchasing and inventory management under the umbrella known as supply chain management. Topics include strategic supply chain management, purchasing techniques, effective purchasing, contract negotiation strategies, and advanced forecasting for inventory management. 

Essentials of Profitable Purchasing and Inventory Management explains the role of purchasing and inventory management in wholesale distribution. The course covers why some companies blend purchasing and inventory management under the umbrella known as supply chain management. Topics include strategic supply chain management, purchasing techniques, effective purchasing, contract negotiation strategies, and advanced forecasting for inventory management. Run time: 240 minutes