Store - All Products

Contact MDM@ASA.net for details

Essentials of Profitable Outside Sales in Distribution explains the role of outside sales in wholesale distribution. For many companies, outside salespeople often serve as the company’s face to the customer, and generating income and revenue is their primary role. Today, outside sales professionals are taking on greater responsibility for their company’s profitability. This course provides an in-depth understanding of the requirements for and the role of the modern outside sales professional.

Sump, Sewage, and Effluent Pumps provides an overview of the common types of sump, sewage, and effluent pumps. The course gives employees the basic knowledge needed to discuss the operation and components of these pumps. Definitions of common industry terms, descriptions of the major types of pumps, and other information to help employees serve customers more effectively are provided.

Don’t expect everyone to behave like their generational stereotypes. Just because you were born in a digital world, it doesn’t mean you’ll be quicker to adopt new technology; and vice-versa. Most people want similar things from work, regardless of their age. Differences are likely to be about stage of life than age. For example, you’re more likely to move jobs more often when you’re establishing your career. Run time: 10 minutes

Master the art of successful negotiation in both your professional and personal life by establishing clear-cut goals and knowing when to give and when to take. You will start by reviewing the 4 key components needed to successfully negotiate the outcomes for any situation. Then, you will learn how to set yourself up for negotiating success by establishing a game plan and conducting productive discussions. Discover the importance of establishing goals and how creating a little wiggle room within those goals can ultimately deliver a win-win for both parties. Run time: 40 minutes

This course will inform you of the importance of following safe practices in the workplace. Additionally, it covers some preventative measures that will protect you from hazards and how to respond if an emergency should occur.

•  Recognize safe and unsafe practices in the workplace
•  Identify existing protective measures that will help protect you from hazards in the workplace
•  Recognize the appropriate actions you should take in an emergency situation

Organization doesn't only refer to our physical items and physical possessions; it can also include organizing our time and activities. Prioritizing includes deciding what order tasks should be completed based on their importance. This strategy may help you organize your time more efficiently. This helps you learn how to complete important tasks first, meet deadlines and have more time to finish larger tasks. Run time: 5 minutes

•  Define the prioritization steps
•  Identify the 80/20 Rule
•  Recognize the ways to divide tasks

Inventory control means you know what you have and where it is. This is where inventory control measures come into play. These measures help validate the physical quantities in inventory match system records. Typically a planning or procurement team is responsible for ordering new inventory to replenish inventory after it has been utilized. Warehouses are responsible for receiving the inventory, storing, counting, and distributing. Each step throughout the warehouse has the potential of negatively impacting inventory accuracy if it is not done properly. There are so many moving pieces throughout a warehouse that can cause inaccuracies which is why it is so important to have inventory control measures in place. Run time: 15 minutes

You may think that a warehouse has the same risks as any other workplace, but they have the potential to be very hazardous working environments. This course looks at the main risks and best practice when working in a warehouse.

•  Identify the main causes of injuries in warehouse
•  State employer and employee responsibilities
•  Recall how to safety handle a load
•  Identify what Personal Protective Equipment may be available
•  Discuss what the different types of safety signs mean
•  Recognise how to stay safe when working around the warehouse site

Giving and receiving feedback can be on face value quite easy, particularly when saying ‘Thank you’ and ‘Well done’, but it can be much harder to deal with negative feedback. The Skillshub "Giving & Receiving Feedback" course looks at how feedback falls into four categories, general or specific and either positive or developmental. Once the course is complete you will be able to apply the structures presented in the session to plan effective feedback communication with your team.

•  Develop your management skills by delivering feedback in the appropriate manner
•  Identify what type of feedback you need to deliver, general or specific, positive or developmental
•  Apply structure to delivering feedback