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Introduction to Steel, Stainless Steel, Iron Pipe, and Fittings includes definitions of common industry terms, descriptions of types of pipe by size, weight, and wall thickness, explanations of different types of steel, stainless steel, and iron pipe ends and fittings and how they are joined, and explanations of the common uses of cast iron, malleable iron, and ductile iron.

Introduction to Steel, Stainless Steel, Iron Pipe, and Fittings includes definitions of common industry terms, descriptions of types of pipe by size, weight, and wall thickness, explanations of different types of steel, stainless steel, and iron pipe ends and fittings and how they are joined, and explanations of the common uses of cast iron, malleable iron, and ductile iron. Run time: 180 minutes

This introductory course on valve actuation will provide a solid foundation for understanding the complexities and considerations when planning for valve actuation solutions. A brief review and introduction to various automated valve types is presented, exploring both linear and quarter-turn valves and their actuation capabilities and uses. After this review, a detailed explanation of actuator types are presented, along with their common application scenarios. The final two sections of this course are devoted to discussion of control accessories for valve actuation assemblies, including on/off control accessories, as well as modulating pneumatic control accessories. Run time: 45 minutes

Residential Hydronic Heating Systems provides an overview of the operation and components of small hydronic heating systems. The course gives employees the basic knowledge needed to discuss the operation and components of these systems. Definitions of common industry terms, a description of the basic operations of small systems, and other information to help employees serve customers more effectively are provided. Run Time: 45 minutes

The Residential Water Processing course provides basic information only and does not prepare employees to diagnose complex water problems. Definitions of common industry terms, descriptions of the major types of system components, and other information to help employees serve customers more effectively are provided.

The Residential Water Processing course provides basic information only and does not prepare employees to diagnose complex water problems. Definitions of common industry terms, descriptions of the major types of system components, and other information to help employees serve customers more effectively are provided. Run time: 150 minutes

Sump, Sewage, and Effluent Pumps provides an overview of the common types of sump, sewage, and effluent pumps. The course gives employees the basic knowledge needed to discuss the operation and components of these pumps. Definitions of common industry terms, descriptions of the major types of pumps, and other information to help employees serve customers more effectively are provided. Run time: 120 minutes

Business etiquette is defined as the conduct or procedures that are generally acceptable and polite in the workplace. It is typically a set of unspoken expectations that most people either meet—or find out about when they do not meet them. This course provides guidelines for common business etiquette, how to show respect for yourself and others, how to create the standards and policies that support them, how to follow and support ethical standards, and how to deal with problems where ethics are concerned. Run time: 90 minutes

In this course, you'll learn about negative attitudes and their impact in the workplace. Learn how to evaluate and adjust your own attitude to facilitate a positive work environment. You'll explore how handle negative situations and how to deal with various types of negative people in the workplace. Explore how optimism and pessimism figure into our day-to-day lives and decision-making processes. Finally, a discussion on challenging negative organizational norms is presented. Run time: 60 minutes

Generally, coaching is defined as “a method and technique that can be used to guide an individual to new learning within defined time frames”. It also serves to hold individuals accountable for their commitments and produce results. This course reviews some of those basic situations and then expands upon them to give you a chance to practice applying the skills in different situations. Run time: 45 minutes