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Domestic Water Heaters provides an overview of common types of residential water heaters. The course gives employees the basic knowledge needed to discuss the specifications for different types of water heaters and to understand which type of water heater is best for a given installation application. Definitions of common industry terms, descriptions of the major types of water heaters, and information about similarities and differences in water heaters are provided. This course also includes information regarding the 2015 DOE Standards for water heater efficiency.

Domestic Water Heaters provides an overview of common types of residential water heaters. The course gives employees the basic knowledge needed to discuss the specifications for different types of water heaters and to understand which type of water heater is best for a given installation application. Definitions of common industry terms, descriptions of the major types of water heaters, and information about similarities and differences in water heaters are provided. This course also includes information regarding the 2015 DOE Standards for water heater efficiency. Run time: 150 minutes

Domestic Water Well Pumps provides an overview of water wells. The course gives employees the basic knowledge needed to discuss the different types of water wells, principles of pump operation, and the major types of pumps.  Employees will learn how to size a pump in terms of lift, capacity, and discharge pressure requirements.  Definitions of common industry terms, descriptions of the major types of system components, and other information to help employees serve your customers more effectively are provided. Run time: 150 minutes

This course reviews the fundamentals of fire protection systems, including a brief history of fire protection systems, building safety, detection and suppression systems and agents, as well as fire pumps, standpipes, hose and sprinkler systems. Run time: 180 minutes

Fixtures and Faucets is an online program divided into 8 modules. Each module includes definitions of common industry terms, descriptions of the major types of fixtures, and information on the supply and DWV fittings most commonly specified for the installation of these fixtures. Run time: 165 minutes

The Industrial Valves course takes employees to the next level with their knowledge and ability to work with a wide range of industrial valves. Employees learn the types, designs, and functions of valves, how to identify and solve common valve problems, how to interpret manufacturers’ literature, and how to speak confidently with customers. This is an in-depth program requiring a basic knowledge of pipe, valves, and fittings.

The Industrial Valves course takes employees to the next level with their knowledge and ability to work with a wide range of industrial valves. Employees learn the types, designs, and functions of valves, how to identify and solve common valve problems, how to interpret manufacturers’ literature, and how to speak confidently with customers. This is an in-depth program requiring a basic knowledge of pipe, valves, and fittings. Run time: 150 minutes

Introduction to Copper Tube, Plastic Pipe and Fittings includes definitions of common industry terms, descriptions of basic types, details of how to specify and order, explanations of applications, general recommendations and joining methods for different types of copper tube, plastic pipe and fittings.

Introduction to Copper Tube, Plastic Pipe and Fittings includes definitions of common industry terms, descriptions of basic types, details of how to specify and order, explanations of applications, general recommendations and joining methods for different types of copper tube, plastic pipe and fittings. Run time: 240 minutes

Introduction to HVACR provides basic information about heating, ventilating, air conditioning, and refrigeration systems (commonly referred to by the acronym HVACR). These systems handle air quality, temperature control, humidity regulation, heating, refrigeration, and other aspects of climate control within buildings in a repetitive cycle. Like plumbing systems, the manufacturing, installation, and operation of heating, ventilating, and cooling systems are based on codes, engineering, and science. Heating, ventilation, and air conditioning functions—the “HVAC” part of the acronym—are responsible for human comfort inside buildings. In modern homes and other buildings, these functions are often combined into one system. Refrigeration (the “R” part of the acronym) uses a technology similar to air conditioning to keep our food and some manufacturing processes cool. Together, HVACR systems are what keep people warm in the winter and cool in the summer, provide fresh air for them to breath, and allow them to store food and beverages for long periods. This course includes definitions of common industry terms and descriptions of the major types of residential and light commercial HVACR systems. It also provides information that will help employees to better assist their customers.