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In this course, you’ll discover some of the most effective approaches for finding qualified leads you can turn into real sales. We’ll discuss customer attrition and how you can minimize the effects of lost business by always being on the lookout for new prospects. Learn why referrals, the internet, and networking provide valuable prospecting opportunities and what questions to consider when qualifying potential new business. The 9-minute video comes with downloadable student materials, which you can use as a reference tool when sourcing prospects. An online quiz completes the learning package. Consider pairing this course with other lessons in the Selling at a Distance series for the full scope of long-distance sales strategies. Run time: 9 minutes

For a negotiation to be successful, there are 5 stages you need to consider. The Skillshub "The 5 Stages Of A Successful Negotiation" course will give you an overview of what 5 stages you will go through when carrying out a negotiation. Once the course is completed, you will be able to identify what stage you're at and how you can help your prospect to get to the final fifth stage. Run time: 15 minutes

This course is designed to help you become a better and safer forklift operator. If you’re an experienced operator, this course may remind you of safe habits and work practices that you might have forgotten. If you’re a new operator, this course will describe the operating practices you need to follow to be a safe operator. Run time: 25 minutes

Explore the characteristics of inspiring people who are extremely resilient. This Tips from Super Survivors course will introduce you to individuals who have overcome adversity. We will provide examples and demonstrate how these resilient people view their life in its entirety, and don't allow a single event to define it. We will also explore how these super survivors have told their stories in order to help others learn from them. You will see how they successfully channel their energy for positive results. These uplifting stories will help motivate you in your own raising resiliency journey. Run time: 5 minutes

Develop your sense of resilience by exposing yourself to new challenges and situations. The Get Out of Your Comfort Zone course is designed to help you thrive in unfamiliar settings. In this course, we will help you recognize when your comfort zone is potentially becoming a danger. You will develop the capacity to create new habits, rather than simply execute repetitive actions that are counterproductive. After completing this course, you will feel confident moving beyond your comfort zone and understand how to seek a healthy balance when achieving self-awareness. Unfamiliar settings and challenges will suddenly seem like opportunities rather than obstacles. Run time: 5 minutes

Learn how to build a stronger tolerance for stress. This course is designed to help you improve your stress tolerance skills in order to become more resilient. You will discover how moderate stress builds tolerance for stress. We will introduce you to a number of stress-relief techniques such as a "Worse Case Scenario Game" and a number of compartmentalization exercises. After completing this course, you will be equipped to manage stress more effectively. You will no longer find yourself carrying negativity from one situation to another, such as workplace stress spilling over into your personal life. These stress tolerance techniques will help you to improve your relationships and overall well-being. Run time: 5 minutes

Leading or taking a role in a project team is an excellent learning opportunity and can really help you improve your career profile. This course will introduce you to project management. Run time: 15 minutes

By using the time-management techniques in this course, you can improve your ability to function more effectively even when time is tight and pressures are high. The first step to managing your time has been done for you. We have cut out all of the rubbish that's covered in most time management courses and focused purely on the stuff that really works. This course covers the four essential pillars to time management, why they work, how you can easily adopt them, and the benefits doing so will bring to your life and career. So, by the end of the course you will have the knowledge, skills and confidence to claim to be an effective manager of your time. Run time: 30 minutes

When head protection is recommended, failure to comply can result in serious brain injuries. This course discusses high-level information on PPE headgear that's often included in regulatory requirements. We will discuss various ways in which workers can suffer head injuries, including impact from falling objects, bumping into stationary objects and hitting the head during a fall. Hard hats are designed to lessen the effects of such accidents. You will learn about hard hat characteristics and some special types of hats designed for particular uses and various accessories that can be attached to hard hats. We also cover the proper use of hard hats, regular inspection requirements, proper fit and care and storage. Under OSHA, both you and your employer are responsible for adhering to requirements for worker head protection. This course informs you of what to expect from your employer and how to select the right hat for the job. Run time: 10 minutes

Every successful and engaging presentation starts with effective presentation planning. Learn how to set clear objectives, analyze your audience so you see things from their viewpoint, plan for the location and develop contingency plans. Run time: 35 minutes