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These 20 business skill courses will give you the fundamentals needed for any business job. These vital skills will help you improve your career and help you stand out among your colleagues. You will learn important organization, time management, goal setting, and relationship building skills. Run time: 8.75 hours

Cardiopulmonary resuscitation, more commonly known as CPR, saves many lives each year. In this course, you'll learn how to perform CPR properly. We'll discuss each step in order, explaining how to perform chest compressions and how to check the victim’s airway and breathing. We'll go into detail about proper positioning for each step, clearly explaining why having the victim’s body angled correctly can be crucial to the success of your technique. In addition, we'll provide helpful scenarios to test your knowledge of how the technique is applied in the real world. We'll also teach you when and how to use an Automated External Defibrillator (AED) to reestablish a regular heartbeat. Upon successful completion of this course, you'll know how to administer potentially life-saving CPR in a cardiac or respiratory emergency situation. Run time:15 minutes

In this program, we'll look at two change management models: the thought-oriented model and the results-oriented model. Understanding these models will help you develop an action plan and manage the change effectively. Run time: 5 minutes

Effective coaching is about helping all people reach their full potential in any area of their lives. For the manager as a coach, this means working with people to improve their performance at work. This course will help you to understand how to be an effective coach. Run time: 30 minutes

This course, created by ILM has been designed to help you get the most of out of working with other teams; understand knowledge management, potential problems, and service level agreements.

This course covers basic computer components, file management and naming conventions, basic networking concepts, and basic commands. Run time: 30 minutes

A workplace inspection is a planned critical examination of a workplace or a specific area within a workplace. The purpose of regularly scheduled workplace inspections is to prevent incidents by identifying hazards and recommending corrective actions. In this course, you will learn how to plan and conduct efficient workplace inspections. Run time: 30 minutes

Workplace safety is a shared responsibility between employers and their employees. Under the General Duty Clause, (Section 5(a)(1) of the OSH Act of 1970,) OSHA requires the employer to provide a safe environment for their employees. However, each employee needs to be aware of the potential hazards they may be exposed to when performing construction work, take action to avoid or eliminate them, and report hazards/unsafe conditions as they arise. This program is designed to provide learners with a high-level overview of a number of construction safety topics and safety rules to comply with OSHA standards. Specifically, the safety orientation training covers an introduction to generic safe work practices, various worksite arrangements, the safe use of tools and equipment, and procedures for what to do in the event an emergency occurs. Run time: 25 minutes

Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success. This course outlines a specific four-step process for coaching that will work in any employee performance situation. It begins with a critical first step—call it like you see it. You will also learn how to reach an agreement on the problem, develop an action plan for correcting the problem and follow up with the employee. Run time: 40 minutes

So, you're a part of a mentoring program, and you've been successfully paired up. What's next? How do both the mentor and mentee actually take advantage of this opportunity? How do you create a successful mentoring relationship that bears fruit? In this course, we'll discuss the keys to a successful mentoring relationship, including establishing trust, setting clear expectations, being prepared, and giving/receiving feedback. We'll also touch on some do's and don'ts for both mentors and mentees to follow. Run time: 6 minutes