• Creating a Respectful Workplace • Creative Problem Solving • Customer Service: Telephone Etiquette • Developing Positive Relationships at Work • Essentials of Profitable Wholesale Distribution • Essentials of Superb Service in Distribution • Ethics in the Workplace • Introduction to the PHCP / Industrial PVF Industry • Microsoft Office 365 • Overview of Wholesale Distribution • Taking Control of Conflict • Team Excellence • Time Management • When the Phone Rings: Telephone Skills for Better Service
Price (Non Members): $1,190.00
Members: $595.00
• Communication Essentials • Creating a Respectful Workplace • Creative Problem Solving • Essentials of Leadership for Wholesaler-Distributors • Essentials of Profitable Inside Sales in Distribution • Essentials of Profitable Wholesale Distribution • Essentials of Superb Service in Distribution • Introduction to Copper Tube, Plastic Pipe, and Fittings • Introduction to Pipe, Valves, and Fittings • Introduction to Steel, Stainless Steel, Iron Pipe and Fittings • Introduction to the PHCP / Industrial PVF Industry • Microsoft Office 365 • Project Management: Introduction • Selling Essentials: Developing Clients for Life • Team Excellence
